Shipping policy
At Mysticare, we want your hair care essentials to reach you quickly and safely. Please review our shipping policy below:
📦 Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Timelines
Standard Delivery (within Pakistan): 3–5 business days.
Express Delivery (selected cities): 1–2 business days.
International Shipping: Available for select countries. Delivery timelines vary (7–15 business days).
Shipping Charges
Free Standard Shipping on all orders above Rs. 3,500 within Pakistan.
Orders below Rs. 3,500 will be charged a standard delivery fee (calculated at checkout).
International shipping rates are calculated based on destination and package weight.
Order Tracking
Once shipped, you will receive a confirmation email/SMS with a tracking number.
You can track your order through our courier partner’s website.
Delays
While we strive to deliver on time, unforeseen circumstances (e.g., weather, strikes, customs delays) may affect delivery timelines.
In such cases, our customer support team will keep you updated.